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Re: I wish OpenUsability all the best...
by sebas on Sunday 23/Mar/2008, @06:31
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Just to make the case: Real usability people would be able to back up such a statement with the following data:
- A group of people with [this and that] background have been observed while using both version of kmail
- The group of people has been chosen based on the following criteria: <insert list of relevant criteria here>, <insert motivation to choose for those criteria here>
- The old version took them N seconds to walk through a list of tasks: <insert list of tasks here>
- In the new version, the same actions took M seconds (where N < M)
- The same tests with another group, consisting of developers <insert motivation to choose for this group here> finished the tests at an average of X seconds, and with the new version in Y seconds (here X < Y)
(You see, this has much in common with scientific methods in other areas.)
So thanks Murdock for your ad-hoc assessment, but unfortunately you only prove that you just don't understand the difference between people with a formal education in the field, opposed to those that use 'usability' in much the same way as others use Godwin's law.
With the Season of Usability, OU and KDE want to attract those people with formal education ("experts").
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Re: I wish OpenUsability all the best...
by T. J. Brumfield on Sunday 23/Mar/2008, @17:01
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I've yet to see anything of that sort for Kickoff, just that people insist that Kickoff helps usability and productivity, even though it slows you down and adds steps to the process.
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Re: I wish OpenUsability all the best...
by Morty on Sunday 23/Mar/2008, @17:13
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Then you have not bothered to look.
http://en.opensuse.org/Kickoff
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Re: I wish OpenUsability all the best...
by Murdock on Sunday 23/Mar/2008, @17:50
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Your wonderful 5 pass procedure doesn't explain why kmail became so difficult to use in version 1.8.
Pick up two new (but experienced) users and give one kmail 1.7, kmail 1.8 to the other. Measure how much time they spend to associate a mailing list, account end expire settings (common task) to a folder.
Where is the proof that "- In the new version, the same actions took M seconds (where N < M)"?
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Re: I wish OpenUsability all the best...
by sebas on Monday 24/Mar/2008, @04:00
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Your mistake is false generalization (about usability) and not being specific enough about your problems with kmail. The pim-devel list is the most suitable place for that.
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Re: I wish OpenUsability all the best...
by Murdock on Monday 24/Mar/2008, @14:52
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Why, isn't it an usability problem? What happens if someone asks the usability team an opinion about a program and its usability?
I still trust usability team, but sometimes things don't go as they should.
http://lists.kde.org/?l=kde-usability&m=116057387701141&w=2
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Re: I wish OpenUsability all the best...
by Murdock on Monday 24/Mar/2008, @15:00
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just to be specific...
https://bugs.kde.org/show_bug.cgi?id=115611
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